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GSM NATION'S 15-DAY EXCHANGE DOA/DEFECTIVE POLICY DOES NOT COVER THE FOLLOWING: * Physical damage due to improper handling * Water damage * Damage due to acts of nature * Damage for using accessories that are not specified in the user manual ...
If you are not satisfied with a product within the first 15 CALENDAR DAYS from the date of receipt and there is no defect with the product: * GSM Nation will offer a refund* provided that the product is in brand new condition** (sellable as brand ne...
Not really. Remember, you are not signing a contract so you have no obligation to stay with them even for a month. If they raise their plan prices at the end of a particular month just don't buy service from them anymore! Go to the site of a different,...
_US Customers:_ US Customers have to pay no tax and duties unless they are in state of Connecticut. _Canadian Customers:_ Canadian customers have to pay their respective GST or PST on the invoice value. _Rest of the World Customers:_ All...
Of course! We love to make our customers happy and would go out of our way to help you find the best deals. Please make an account with us and watch out for our special offer emails.
Yes, all the phones on our website are brand new and factory sealed.
As long as your service provider provides a SIM card, you should be able to use any phone that you purchase from our website. However, for data compatibility, you should make sure to check the "Network Compatibility" tab on the product page to make sure t...
Yes, you can have up to 5 addresses on file with us. You can change your billing address by logging in to your account.
Yes you can but the Shipping address has to match the billing address of the credit card on file. If you pay through a wire transfer then we can ship the phones to any address in the world after cleared payment.
No. We are sorry but we do not take orders over the phone for security purposes. All orders are processed securely through our online servers. Our customer support however, will be glad to assist you in placing your order over the phone.
Yes, you can checkout without creating an account with us but we highly recommend that you do create one. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have reg...
There are two ways to track your order: 1. Click on the Order Status link provided on the top right of the website. Enter the order number and the email you provided with your order and click the "Check My Order Status" button. The order details ar...
We provide tracking numbers with all our shipments, which can be tracked online.
All your business will be handled by a dedicated Account Manager. Our personnel are easy to reach through phone and email. Shoot your Account Manager an email [1] or give him/her a call, if you have any questions or concerns, want advice on a product, or ...
Possibly. If you purchased a phone from the carrier was subsidized by that carrier in exchange for an extended contract (e.g. 2-years) there is usually a pro-rated fee that will include the partial cost of the phone. Our savings calculator shows that you ...
No, but by creating an account at GSM Nation you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.
No. We have tried to make our results and information as comprehensive as possible, and we will keep adding to the list over time, but currently some carriers have been excluded from the results. Don't get us wrong, it's nothing personal! If a carrier has...
No we do not have a storefront. We are an e-commerce company and pride ourselves for our premium online service.
Yes we offer live chat support. Watch out for the LIVE CHAT icon at the top of our page and we will have a specialist on your task. Our premium customer service differentiates us from our competitors. Chat with us and we'll make sure we answer all your qu...
Yes we do! Please add a phone to your cart first and then select your location from the drop-down menu to calculate the shipping cost for your order.
We ship on Monday to Friday only. Holidays and weekends (Saturday/Sunday) are excluded.
Yes we do ship to hotels. But we make sure we get in touch with the customer to confirm the length of their stay at the hotel so that the shipping arrives within the time of their stay. Also, since the hotel address will be different from your billing add...
As a the leading online retailer for unlocked cell phones, we are committed to bring the best pricing of the latest technology to our customers. To expand our reach, we are launching a wholesale and volume discounts program. If you are a retailer or you a...
Most brand new handsets and OEM Accessories come with a ONE YEAR MANUFACTURER'S WARRANTY, unless otherwise specified. Manufacturer warranty does not apply to Blackberry products. All warranty claims placed 15 calendar days after the receipt date ...
GSM Nation is connected directly in real time to FedEx, UPS and USPS servers and rates are calculated directly through the respective company servers.
You can terminate your contract by directly contacting your service provider and asking them for a detailed breakdown of contract termination fee.
Add an item to the cart and click "Estimate Shipping cost", our servers will give you live updated rates directly from DHL and FedEx.
To cancel an order, you must contact our customer service executive either by e-mail or through telephone and they will assist you further with the order cancellation.
Use our 3G compatibility finder [1] to check if your phone is compatible with your carrier's 3G network. Links: ------ [1] http://www.gsmnation.com/operator/compatibility/calculator/
To check the status of an order, log in to your account and click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made. You can also click Order Status on the top right ...
To checkout your items, you need to be in the Cart Contents screen. After you review all the items you want to purchase in your shopping cart, you will have to click the 'Checkout' button (shown below) to check out your items.
You can make an account [1] with GSM Nation here in one easy step. All you will need to do then is to add your billing and shipping information and you should be set to make your future purchases. Links: ------ [1] https://www.gsmnation.com/customer/acco...
To edit an address, click on My Account. The details of your account are displayed. Click on the Edit button below the address that has to be changed.
Feel free to browse GSM Nation's product catalog and simply add the items you wish to purchase to your Shopping Cart. You may edit, remove or add items to your cart at any time. When you are done shopping and browsing our products, all you need to do is a...
To switch to a contract free service all you have to do is purchase an activation and a month's worth of service from whichever carrier you feel is best suited for you. Since there is no complicated paperwork or contract to sign, it literally takes min...
To use Bill Me Later®, you must enroll in a Bill Me Later® account. This account is separate from your PayPal(tm) account. To enroll in Bill Me Later®, please select "Checkout with PayPal(tm)" as the payment option on the checkout page. This will take ...
Your specific termination fee will be dependent on a number of factors: - The fee and proration schedule in effect when your contract took effect - The time remaining in your contract - The type of device purchased Call your service provider ...
* To order, add items to your shopping cart and proceed to checkout. * In the shipping total section, please select the appropriate shipping method * All customers are liable to pay the custom duties and taxes in their respective countries. All EU...
Yes. Give us a call and talk to our personalized customer support [1] and we guarantee that no machine will answer your phone. Links: ------ [1] http://www.gsmnation.com/contact-us
Actually, most of these carriers are the MVNOs we talked about above, so they just use the network of one of the larger carriers. Which larger carrier a particular MVNO uses is up to the MVNO. That means the coverage quality and reliability of an MVNO ...
Yes it is perfectly safe for you to use your credit card on our website. We use a range of different security measures to make sure that your personal and financial information is protected.
If your service provider does not have SIM cards, then it may not use GSM technology on it's home network. For example, Verizon uses CDMA technology in the U.S. and GSM technology internationally. Our phones will not work with non-GSM service provider net...
OEM (original equipment manufactured) Accessories are the accessories made by cell phone and PDA manufacturers. An important point many people are unaware of is the fact that OEM Accessories are mandated by international standards as part of the qualifica...
Our wholesale pricing is very aggressive and competitive, that's why to be eligible you need to: * Order a minimum of $1,500 USD per order * Have at least 2 trade references If you have any questions, please do not hesitate to contact us [1]. Link...
* Q: HOW DO I BUY THE SQUARETRADE PROTECTION PLAN? A: SquareTrade Protection Plans can be purchased directly on the GSM Nation website. Get a plan either at checkout when you're buying a new phone or anytime within the following 30 days. * ...
It might be hard to believe but not really. In order to make sure users of our site know what they are getting into we researched the differed plans and carriers as thoroughly as we could. The only things we could find that might be considered limitati...
You would not be alone in thinking that. A lot of people think that a contract free service is more costly in the long run because, to use it, they have to pay full price for a contract free phone rather than a subsidized rate. It is true that when ...
Orders shipped via Express or Priority shipping will be insured at no extra cost.
GSM technology can work on multiple frequencies: 850 Mhz, 900 Mhz, 1800 Mhz, 1900 Mhz, and 1700/2100 Mhz. Some GSM phones support all the bands or frequencies, or just a couple. A dual band phone supports only two, usually 900/1800 or 850/1900. A tri-band...
As an account holder with GSM Nation, you get exclusive access to our special discount offers and promotional prices. We offer regular holiday and clearance sales, and we are sure you would not want to miss these golden opportunities.
None! Neither do you need a Social Security Number nor a credit history in the US. You just need to own or buy an unlocked phone [1]. Links: ------ [1] http://www.gsmnation.com/
1. If the billing information you provided does not match what your bank has on file, your order may be delayed. 2. A public holiday in the US may delay your order. 3. We know you love sending gifts to each other. However, if you are shipping to an addres...
You pick up the phone and contact us [1] right away. Links: ------ [1] http://www.gsmnation.com/contact-us
A backorder means that we are currently out of stock of the particular item. The ETA (estimated time of arrival) for back-order items is 7-10 business days. The item may be in transit so placing an order for the phone is still a good option. In case the i...
3G, short for 3rd Generation, is an umbrella term used to represent the third generation of mobile telecommunications technology. This technology allows cellphones (and other devices capable of connecting with wireless networks) to send and receive data a...
4G is the fourth generation of cell phone mobile communications standards and is a step up from 3G wireless technology. 4G is supposed to be anywhere from four to ten times faster than today's 3G networks. 4G, was previously only available in limited area...
A contract free service is as free as it sounds! It is a wireless subscription plan that you can purchase for your phone but one that does not lock you into a contract. You pay for your service on a month-to-month basis and can switch to a different servi...
A GSM service provider (carrier) is a company providing you with a working line and phone number. To do this, they will provide you with a SIM card that you insert in your device and activate your phone.
A SIM card is a small flat rectangle plastic that contains a microchip. This microchips is the heart of your phone, it contains your phone number, your address book, and the necessary information for your phone to work. All SIM cards look the same, but th...
An MVNO, Mobile Virtual Network Operator is a wireless communications services provider that does not own the wireless network infrastructure over which the MVNO provides services to its customers. An MVNO enters into a business agreement with a Mobile Ne...
An unlocked phone is a phone that can work with any SIM card and/or GSM service provider.
Bill Me Later® is a credit service offered by PayPal(tm). The standard plan is a six month payment period with no interest. There are no monthly payments; you can make the payments at your convenience in any amount you wish. You will not be charged intere...
Bluetooth is an industry specification that describes how mobile phones, computers and PDAs can easily interconnect with each other and with home and business phones and computers using a short wireless connection.
General Packet Radio Service (GPRS) is a mobile data service available to users of GSM mobile phones. It is often described as "2.5G", that is, a technology between the second (2G) and third (3G) generations of mobile telephony. It provides moderate speed...
Global System for Mobile Communication. Originally developed as a pan-European standard for digital mobile telephony, GSM has become the world's most widely used mobile system. Mobile Network Operators like T-Mobile and AT&T in the US are GSM based networ...
Short for Multimedia Message Service, a method of transmitting graphics, video clips, sound files and text messages over wireless networks using the WAP protocol.
_US and Canadian Customers:_ We will only ship to the verified billing address on your card. If you enter an incorrect billing address or a shipping address different from the billing address, we will ask you to place the order again and give you a ...
_US and Canadian Customers:_ We will only ship to the Confirmed Address on the PayPal account. If you enter an unconfirmed address, we will ask you to place the order again and give you a full refund. _International Customers:_ We will only sh...
We will ship all orders that go through Amazon's verification and which Amazon confirms to us. Please refer to our Amazon Payments [1] section for further information on Amazon Payments. Links: ------ [1] http://www.gsmnation.com/amazon-payments
_On Shipping_ If an order is paid via wire transfer, GSM Nation will be able to ship it to any location indicated by the Customer. GSM Nation will reserve the stock upon receipt of a wire confirmation and will ship out the order once the funds are s...
An unlocked phone is a phone that can work with any GSM service provider as long as that service provider provides you an activated SIM card.
GSM Nation currently accepts the following methods of payment: Amazon Payments, Visa, MasterCard, Discover, American Express, PayPal and Wire Transfer.
GSM Nation will carry out security checks for all international orders. Where possible please: * Include landline telephone numbers * Ensure that your delivery address is the same as your credit/debit card statement address * Note that we may a...
GSM Nation uses the following shipping carriers in North America: * FedEx * UPS * USPS GSM Nation has the following shipping options for the Rest of the World: * Fedex * UPS We offer a range of shipping methods from premium overnight ...
If you are a registered user and have forgotten your password, click the "forgot your password?" link on the login page to reset your password.
You should contact us [1] right away. Solving your problems makes our day :) Links: ------ [1] http://www.gsmnation.com/contact-us
If you want to stay updated about the latest technology scoop, GSM Nation blog is the place to go. Our team of bloggers work day and night to churn out the most exciting content for our followers. So stop wasting time and subscribe to our blog [1], like u...
The following are expected travel times after the item leaves our warehouse. Please allow for warehouse processing times, which may vary from 24 hours to 72 hours, given that the item is in stock. _North America:_ 1-5 Business Days after order is...
To learn about the details of a specific carrier or plan all you have to do is click on the "more info" link next to each result in the Savings Calculator [1]. If you still have questions about contract free services and phones (and most people do) ...
GSM Nation will ship from its warehouse in United States or from its warehouse in Hong Kong, depending on stock availability at the time the order is processed.
WE SHIP TO THE FOLLOWING EU STATES: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Slovakia, Sloveni...
Contract free services are offered by some of the bigger contract-based carriers (like T-Mobile) and by carriers that solely offer service without a contract (like Simple Mobile, Boost Mobile, and h2O Wireless). Most of these smaller carriers are known...
The most common reasons your credit card may have been declined are that you provided an incorrect billing address for the credit card or your card has expired/reached its monthly limit. Please verify that your credit card information is up to date, or pr...
The reason we built this site to create awareness about contract free services and encourage people to use them is because we believe doing so will make you, the average cell phone user, better off in several ways: * SAVINGS: Contract free plans ar...
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